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Planning Your Marketing for 2020 (Updated for Crazy Times)

By mktpractice on April 25, 2020

I’m updating this in the Spring of 2020. Many of us are dealing with the shutdown and losing clients. There are still many places out there looking to outsource.

California has AB-5 which is hurting the freelancers and contractors. If you live in California, you’ll understand. Contact your representatives and tell them the impact it has had on you.

Set up routines. They will help you stay productive, and they will keep you more positive since you’ll feel like you’re doing something.

And start reaching out to your network. Check in on people to see how they’re doing. You may be that voice of hope that they needed.

Ok, back to the blog.

We’re now a few weeks in to 2020. Have you updated your marketing plan yet? If not, now is the perfect time for planning your marketing strategy this year.

Before reading today’s blog, pull out some paper and jot down the ideas that pop into your head. You may remember something that you want to plan on, and I don’t want you to forget any of it.

Your Plan for January

This is normally the time you’d get the stuff done that you didn’t get around to in December. But being as it’s almost the end of the month, I’d recommend spending the last week of the month planning.

However, if you’re in the life coaching, financial, diet or health niches, now is actually a better time to target your tribe rather than at the beginning of the year.

Why?

Most people have given up at this point.  So if you can find a way to target that pain and provide motivation to recommit, you’re providing them with a lot of value.

You can offer a special program to help people recommit to their goals, and find paths to achieving it. And it’s good to remind them that they still have time before Spring and Summer.

Your Plan for the First Quarter

Start off your first quarter with a big success and it will add momentum to your plans for the rest of the year. If you were building up your fan page on Facebook, you now have better demographics of people who know like and trust you.

Decide first what your goal is. Do you want to increase revenue? Conversions? Increase your brand awareness?

A lot of this will depend upon your calendar for the year. If you’re intending on releasing a product in April, you will want to spend the first quarter building up relationships with people who could be promoting your product.

You also want to have a plan for building up the excitement with your current tribe that you’ve been building up on social media.

Figure out your important date, and then work backwards to identify all the mini-milestones you’ll be hitting (or needing to hit) to get there.

From there, you will want to take a look at your systems. Do you have the procedures in place to hit those milestones?

I’m currently reading Atomic Habits by James Clear. He makes some great points about how you can clean your house, and it’s clean for a moment. But until you have the systems in place to maintain it, you’re going to end up drowning in clutter again in a short period of time.

I’ll detail some things to put into your plan below.

How should you do this?

It really depends upon you, your team, and your level of comfort.

I know some people do well with Trello. I use Evernote. And this year, I set up Bootcamp and Wrike to test out. 

I use Evernote to track my goals, and do a daily diary of what I did and how effective I was.

I still use Michael Hyatt’s Daily Focus Planner. I like the way it gets me to do weekly reviews as well as identify how to break up my big goals into quarterly achievable goals. It’s helped me get my routines which are essential during these interesting times.

So that’s why I say it should work for you and what you’re trying to accomplish.

Plan for the Year

Maybe we should have started with this. However, I suspect looking shorter term helped remind you of longer term, right?

And that’s why I wanted you to be taking notes while reading this.

So for the year, think about how you can target holidays or other big days for your business. Maybe you are a marketing consultant who also promotes other people’s products (and if you don’t, you should).

So you’ll want to track release calendar sites to find out when there will be some good promotions, and you can plan your email and social media campaign around those dates.

Now is also a great time to create your content calendar. Maybe you have a different theme for each month, or you have a theme per day, and you want to capture as many ideas as possible so it’s easy to create.

Just like with the first quarter, it’s time to plan backwards with mini-milestones and review your processes.

What Should You Plan

  • Content calendar
  • Ad spend
  • Ad strategies (Facebook, banner, solo, Google, Bing, etc.)
  • Holiday strategies
  • Release dates
  • Outreach (webinars, live q&a sessions, ask me anything, etc.)
  • Expanding or contracting your social media – focus on what works for you, and always be testing
  • SEO – what keywords do you want to target this year

If you need any guidance on this (or want someone to do it for you), contact me and I’ll see what I can do to assist or find you the right person.

Simple Time Management for Entrepreneurs (How to Get More Done In Less Time)

By mktpractice on December 7, 2019

One of the smartest ways you can improve your business is by improving your time management ability.

Now, you know that you can’t really manage time any more than Microsoft Project models reality.

The most important thing you can know is what are your priorities, and how you intend to get them done in a set amount of time. If something urgent comes up, you’ll be able to make an informed choice.

The best thing I got out of 7 Habits of Highly Effective People was realizing that urgent doesn’t always mean important. And by knowing what was important, I was in control of what I did next.

Learning good time management principles will help you push your company forward. You’ll know where you’re going, what needs to be done, who needs to do it, and by when.

Obey the Laws (There’s Laws?)

I’ll mention the two biggest “laws” that have the largest impact on your productivity.

When you can use these to your advantage, you will be amazed at how much you get done during the day.

Parkinson’s Law

This principle states that any task will grow to use up the time scheduled. For example, if you set aside 3 hours to do a report, it will generally take you 3 hours to complete.

You might have been able to get that same report done in an hour had that been the time limit.

You can use this to your advantage for time wasters like checking email or social media. Set a timer for five minutes, and stop at the end.

Pareto Principle

This law you’ve probably heard many times as the 80/20 Rule. A minority of effort, inputs, and causes leads to the majority of results, outputs, and rewards.

It’s been expanded as well for dealing with people. Eighty percent of your revenue is brought in by twenty percent of your clients.

For time management, it could be that 20% of your employees take up 80% of your attention and time.

And 80% of your tasks can be done in 20% of the time. Therefore, you may want to get them done first. Or have that first block of time set aside for that 20% that needs your mind when it’s fresh.

It’s a good idea to record and track what you do and how long it takes you. Then you can start identifying trends and adjust your calendar depending on how you work best.

Document Marketing Strategy Business Concept

Good Habits Help You Go from Good to Great

A habit is something we knew was good for us, and we kept reminding ourselves to do it, until we didn’t need to remind ourselves anymore.

Brushing our teeth every day is an example.

Going to the gym could be another.

Time management habits include focusing, prioritization, planning, and rewarding ourselves for achieving our goals.

Learning to Prioritize

When you spend the time evaluating your priorities for the day, week, month, and year, you will know when to say “yes” and when to say “no.”

It’s so easy to get distracted.

For example, your plan is to build out your presence on Facebook, Instagram, and Pintarest. Along comes TicToc.

Should you drop everything and start building that up?

Well, it really depends on your target audience and your goals. (But chances are, you should just stake out your real estate, and then add in building that up in another quarter or year)

Knowing your priorities helps you make better decisions and stay focused on what’s important for you and your business.

Learning to Delegate

This is the biggest stumbling block for entrepreneurs. You started with only you doing all the work. And so you think you’re the only one who can do it right.

Even if you’re small, it’s a good idea to step back and take a hard look at what you’re doing, and how to outsource it.

Always have success metrics defined. Otherwise you’re setting the other person up for failure. And give them some leeway to try different things. They may find a better way.

Learning to Use A Timer

There are many ways to use a timer for time management. As I mentioned under Parkinson’s law, you can use it as a hard stop for an activity that could turn into a time suck.

Another way is to set work sprints. The most famous is called The Pomodoro Technique. You choose one task on your list and set your timer for 25 minutes.

With total focus, work on that selected task until the timer goes off. Take a short five minute break. Then go for another 25 minute sprint with another break. For every four sprints, take a 15-30 minute break.

There are other variations on this including working 45 minutes, 15 minute break, 45 minutes, 1 hour break. You can find many resources on the internet about it.

Evaluate your tasks, and how long you like to work. You will find that your focus improves as you consistently do this.

Keep a notepad nearby and hand write down things that pop up into your mind. That lets your brain know you heard it, and you will deal with it later.

What Do You Really Need to Know?

Systems and tools are there to help you achieve your goal. But a system and a tool won’t do your work for you. Give yourself time to play around and find what works best for you.

Having a routine will help you manage your time better. Your mind will know that it’s time to work, and your focus will improve.

Doing a weekly plan will help you pre-think any problems that may come up. And you’ll be aware of major deadlines and appointments so you’re prepared for them.

And do plan rewards for achieving your goals. You want work to stay enjoyable.

What You Need to Know When Setting Up Your Sales Funnel

By mktpractice on August 14, 2019

You probably know what a sales funnel is by experience if you’ve bought internet marketing products online.

First you read an interesting sales page with an irresistible offer, and you click through. You buy something usually for under $25.

Then you go to another sales page with more goodies for a higher price point that’s usually under $75.

Whether you buy or not, you are then directed to another sales page with either a subscription or a high priced coaching or all-inclusive package.

Sometimes if you say “No, thank you,” you’ll get directed to a similar offer with less functionality. Maybe if they were offering more training, you only get the ebook but not the videos.

The first two are called upsells and the last one is called a downsell. You’ll also see cross-sells for a different product. If a marketer is just starting out, they may refer you to someone else’s product.

Or if they’re very established, they’ll offer one of their other products and try to connect the dots for how it will help you if you purchase it.

Quick Tip: If you don’t see the No, search on it. Sometimes, some marketers try to hide it to force you to say yes, which I think is wrong.

And if there isn’t that option? I check my email inbox to see if I was charged, and if I have enough information to access my purchases. If I do, I’ll just leave the page.

If I don’t? I’ll thank my lucky stars I didn’t get charged and move on.

Goal

The First Step for Your Funnel

So how do you set up these sales funnels for your products or services?

Let’s look first at your offerings. You need to have offers that lead from zero cost up to your highest paid offering.

What Is Zero Cost?

A zero cost offer is one that only costs the prospect their email address. These include:

  • Free reports
  • 15-20 minute phone call
  • Email series
  • Video training series
  • An ebook

Your goal is to get the person’s email address on your mailing list so you can build up a relationship with them.

We’ll go into this more in another blog. It’s effectively the top of the funnel. You want to try to get a whole bunch of people in and have them qualify themselves to move along your sales pipeline.

money from keyboard

Place the Stepping Stones

Your next level would be a very low cost option. You would want it to be under $20. Perhaps you’ve seen “dime sales”, but they often stop at $19.

The next level is medium priced from about $50-$200. Then you could have a subscription for recurring revenue.

Ultimately you want a high priced item such as private coaching. You may never have done it before, and that’s okay.

They important thing is to have multiple things to offer your clients.

And it’s important to place them one after the other.

Customers may skip and want to go straight for the expensive item because they think it will solve their immediate problem. Congratulations! That’s a wonderful problem to have.

Additionally, you will want to create a “downsell” for your higher priced items. For example, if you were selling a course with 10 videos and 2 coaching calls, perhaps you could offer just the videos for a lower price.

What could you create?

  • Video training course
  • Ebook
  • Group coaching
  • Done for you solutions
  • Phone calls

Don’t Do This Alone

You don’t have to create everything yourself.

Most people outsource the actual creation of videos or ebooks or courses. All you have to do is review it to make sure it’s high quality.

It’s your name on it after all.

decide commit success

Setting Up the Actual Sales Funnel

When you’re ready to send people to your list of product or services, you will have completed many steps to get there including lining up affiliates, and testing the whole funnel.

Two of the best programs I’ve purchased and used are:

  • John Thornhill’s Partnership to Success
  • Jeff Walker’s Product Launch Formula

If you have any questions about either of these programs, let me know and I’ll be happy to answer them.

3 Things You Need to Do to Build Buzz (and Get People to Show Up)

By mktpractice on July 25, 2019

Have you been trying to build up buzz for an event or a launch and not seen the results you were hoping for?

I’ve recently seen some events that didn’t go as well as the organizers would have hoped, and they both made the same mistakes

Do You Do This Simple Thing?

If you want people to show up for your event, you need to remind them. And you need to clearly state what they need to do.

Is it a webinar? Remind them of the link they need to click, and when they should be there.

Is it an onsite event? Remind them of the date and time and offer suggestions for parking or public transportation.

Are you more likely to attend an event that helps you to show up? I know I am.

Once I debated with someone about this. He felt that people are adults, and if they say they’re going to show up, then it’s on them.

I countered that even a doctor will call to remind you of the appointment. They do that because they know it works.

have your message show up everywhere

How to Begin with Buzz

We’re taught to build suspense to get people’s interest. And that is a great way to start.

But you have to tell people enough eventually.

This one onsite event that I thought I was interested in going to lost me.

Why?

Well, here’s what they published a few weeks ago when one of my clients asked if I wanted to go with her.

buzz worthy event invite

This is interesting. They don’t say what the new feature is, but it’s clear that it’s something that’s going to help my small business.

They say there’s networking opportunities. Well, this doesn’t interest me very much. But learning and exploring sounds potentially interesting.

There was a nice agenda that clearly showed how the 3.5 hour event would go.

It sounds pleasant, right?

You won’t believe what they didn’t do next

They didn’t email. Nothing.

My client RSVP’d for us and they sent her an email that she had been registered.

But they dropped the ball.

If I were running this campaign, I would have sent out more teaser emails about this big product and how it will help people like me with a small business.

And I would certainly have sent out reminders.

My client called me this morning and was annoyed that they didn’t send anything. She felt like they’d forgotten us. Or worse.

Maybe we hadn’t been properly registered.

And maybe, it had been cancelled but we didn’t know.

Have you experienced this?

Once I was signed up for a Bing onsite event to learn more about their advertising and how to get certified.

They did send out regular emails. But in one of them, they mentioned meeting in San Jose. But no address. Microsoft’s offices are in Mountain View.

So, ok, I replied to the message. And it was sent from a no-reply account.

There was no phone number. I had no way of getting in touch with the organizers.

So I thought it really funny when I got an email saying “Sorry we missed you.”

demonstrating buzz worthiness by having people hold up signs like share and tweet
Social Media Network People Holding Speech Bubbles Concept

Build Your Buzz

As I mentioned, you can be coy about what you’re offering so long as people are clear what you want in return.

Do you want them to show up for a webinar? What will happen on the webinar? How long is it? What will they learn?

Then start a drip feed with a little bit more information to partially remind them of what’s coming up, and keep them interested in the topic.

This also builds up their micro-commitments. More on that in a second.

We have way too much noise going on around us. Let your campaign be a sweet sound that they want to hear more about.

Ask people to share it with others that may find it useful or interesting. You could offer them some kind of gift.

Have you seen the web pages where it asks you to put in the names and emails of friends?

I haven’t seen it as much lately but it could be an easy way of building up your buzz.

demonstrating a successful small business

Keeping the Ball Rolling

You’ve reached the end of the event. Now is the time to get a commitment.

If you’ve been staying in touch and building up the micro-commitments, it’s easier for them to say yes to a larger commitment.

If you’re not selling anything, but want to build a relationship, give them a challenge and tell them to email you when they’ve completed it.

This gives you an opportunity to email those who didn’t by sending out an email after ten days asking how they’re doing, and if they’ve run into any questions.

Remember to thank the people who attended with an email. And email those that didn’t attend saying they were missed and ask if they had any questions.

Yes, I did say I found it annoying before. But what was annoying was that I couldn’t email in questions beforehand. I like when webinars email me the replay.

If you were selling something, and people didn’t buy, you have an opportunity to reach out and find out why they didn’t purchase.

At a marketing conference, Perry Belcher said he did that once and landed six more sales. Mostly the people couldn’t figure out the financing right then, so he put together a special package for their situations.

So go plan your event and create the steps you’ll take to keep people engaged and showing up.

Using LinkedIn to Prospect Without Going Premium

By mktpractice on June 13, 2019

linkedin in for connecting

Have you heard that using LinkedIn to prospect is a great way to find better clients for your B2B business?

Using LinkedIn for Prospect Research

The first step is learning who your prospect is. You will want to spend time researching decision makers’ job titles and company size.

You can also research competitors, as well as industry related groups that you could join.

LinkedIn is a great free prospecting tool

How Do You Break the Ice?

Then you can look for other areas that you may have in common with the prospects. Perhaps you’re both members of an honor society.

Finding something in common is great for an “icebreaker” when reaching out to them.

Discover Acres of Diamonds

When you look at a prospects’ history, you may find some companies that you didn’t know existed.

This is an easy way to expand your prospect list.

Research the company in your usual ways. If it’s a good fit, you can ask your connections for referrals.

Find Your Former Customers

If you’ve been in business for some time, you can use LinkedIn to research former customers to find where they’ve landed.

This gives you a warm prospect since they would remember you fondly. And you’ve found a potentially new company to add.

Is LinkedIn Premium Worth It?

LinkedIn Premium may not be worth it for you just starting out. You may not want to have the expenditure until you’ve tested out your sales funnel.

When starting out, your’e going to make mistakes. It’s best to make those mistakes before you spend money. As of right now, Premium Business is $59.99/month.

You need to test:

  • Companies
  • Titles
  • Sales scripts
  • Landing pages
  • Offers and packages

Once you have tested and have a good feel for your sales funnel, then you may want to consider going to Premium Business. It provides additional information on people and companies as well as unlimited searches.

Sales Navigator Pro as of right now is $79.99/month and provides better search filters as well as the ability to make notes. It’s more like a true Customer Relationship Manager (CRM).

LinkedIn Groups Are A Goldmine

You can prospect in LinkedIn groups in a few different ways.

First, you can post an introduction of yourself and your offerings. This will let others know what you can do for them.

You may wish to search and see if others have posted similar offerings. Then you can tailor your introduction differently. Maybe you will be a specific industry or a niche within it.

Either way, you want your value proposition as well as your uniqueness front and center.

Secondly, you can provide useful help when people ask questions. They will remember how you helped them when the time comes to hire someone.

Finally, you can reach out in a message. It doesn’t count towards any limits because you’re connected in a group.

Create Your Fishing Hole

Depending upon your business type, you could create your own group, and invite your prospects to join.

This would allow you to share useful information with them as well as keeping them up to date on your services.

Subtlety is the key. If they feel you’re trying to sell to them too much, they’ll leave the group.

The prospects need to feel the value first before they’ll be interested in learning more.

Also you’ll need to ensure that others aren’t trying to prospect in your group. You will need to spend time regularly in there answering questions and removing improper posts.

Skills Endorsements Provides Unusual Leads

Inspecting the skills endorsements for a prospect allows you to see who endorsed them. And that can provide you with some highly targeted contacts.

You can quickly see people who are on the same title level as well as one or two levels above.

Then you can scale your sales script based on the hiring level of the prospect.

Think Differently

Review your contacts’ activities. They may be congratulating someone on a new position at a company you’re wanting to get into.

Or perhaps the person they’re congratulating got promoted into a decision maker’s position that aligns with your ideal client.

Your next step is to ensure you have a warm relationship with your contact, and then ask for introductions.

Lead generation, internet marketing for online market and commerce sales, road sign billboard. 3D illustration

Tips to Get Around the Dreaded Commercial Limit

If you haven’t run into the commercial limit, it’s when LinkedIn cuts you off from searching for people.

Their warning message is that you appear to be using LinkedIn for a more commercial rather than personal use.

The limit restriction resets at midnight Pacific Time on the first day of the calendar month. And there’s no appealing.

LinkedIn is constantly changing, so you may have a different limit each month.

Usually you can still search, but the results are a subset of the full amount you could have gotten.

See What Is Recommended for You

LinkedIn offers suggestions. It used to be called People You May Know. And I’ve seen that show up occasionally.

These results do not count towards your monthly limit, so explore away!

Starts With A …….

One easy way to get a lot of good results that don’t count towards your limit is to type in a name like “Peter” or “Lara.”

When you hit enter, you’ll get all the results that you can then narrow down with filters.

If you’re looking for new people ideas, try typing in a job title and see who pops up.

Final Thoughts

LinkedIn is a great tool for prospecting. You can learn a lot about a person, and find out additional people and skills. And you can meet new people in groups.

All of these are free.

If you use LinkedIn for a lot of prospecting, you may wish to consider one of their paid plans. It’s best to wait until after you’ve tested your sales offerings and scripts so you know it will be most effective.

Want to connect to me on LinkedIn?

Are Google Ads Useful Again?

By mktpractice on May 29, 2018

For many years, people were able to easily and cheaply drive traffic with Google Adwords. Others made a lot of money by having Adsense on their websites.

Then, Adsense stopped paying well while Adwords became extremely expensive and didn’t seem as effective.

So, is Google learning its lesson? Are Google ads useful again?

The answer is that it depends upon your type of business.

Google Ads Are Useful for Local Businesses

How to Be More Effective?

Make certain that you claim and maintain your business page on Google. It’s free, and gives you the boost you need when people are searching for your business.

I also mentioned “maintaining” your business. Make regular updates if you can so Google knows that you’re still in business.

One other quick tip is to make sure your location targeting is appropriate. Often, people make the area too big or too little. Spend some time finding out where your customers live so you can make adjustments.

Get That Phone Ringing

Did you know Google has “Call-Only Campaigns?”  It rolled out in 2015, and is often underutilized. It’s a great way to get people to call you to make reservations or check to see if you have an item in stock.

According to Google, 70% of mobile searches end up calling a business directly from the search results.

If you’re worried about the cost, rest assured that the ads only show up on mobile devices.

Use Custom Intent Audiences

This was rolled out last year, and is still being improved. Custom Intent Audiences which allows you to provide keywords and URLs and create your own custom In-Market audience.

This is similar to Facebook custom audiences, and it’s also way more powerful. You can advertise to people specifically rather than the old In Market categories. It’s only available on the Google Display Network (GDN) which can sometimes be a bit more expensive for advertising.

But you can set up daily and campaign limits as well as limiting geography.

The key is to test and monitor the campaigns. You may find that you’re spending $500 a month and receiving $2500 in revenue. But if you increase to $1000/month, you get $7500 in revenue.  But, if you increase to $2000, maybe you only get $8000.

That’s why it’s essential to scale slowly, and monitor your numbers carefully. You want to be able to find the sweet spot that works best for your business.

What About Other Business Types?

Right now, the jury is still out for most types of businesses. The competition is fierce and the cost is quite high.

You need to know your numbers. For example, if you’re spending $500 on ads and your revenue is only $501, is it worth it?

It may be if that’s just your front end. If you’re building up a relationship, and your customer lifetime value is a lot more than $1, then it’s worth it.

I’ll keep researching and write an update as I find more.

Using Conversions Instead of Clicks

Finally, make certain you hook up Google Analytics.  It’s free. And when you have analytics connected to adwords, Google will be better able to help you get better conversions based upon how you have it set up.

Looking for more information on conversions?  Check out this article from Google Support.

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